Frequently Asked Questions
1) What is ProcuraXBD?
ProcuraXBD is a digital procurement and tender management platform that helps organizations manage requisitions, tenders, work orders, vendor information, and analytics in one system.
2) Who should use ProcuraXBD?
ProcuraXBD is built for procurement teams in enterprises, institutions, and public-sector aligned organizations that need structured, transparent, and compliant workflows.
3) Which modules are available?
ProcuraXBD includes Requisition Management, Tender Management, Work Order Management, Vendor Portal, and Analytics Dashboard.
4) Is there a free trial?
Yes. New organizations get a free trial period configured by system settings, so teams can evaluate core functionality before subscribing.
5) How does pricing work?
ProcuraXBD offers annual plans. Organizations can subscribe to individual modules or choose the combined package. Live prices and discounts are shown in the pricing section.
6) Can we start with one module and upgrade later?
Yes. You can begin with one module and later add remaining modules or move to the combined plan as requirements grow.
7) What happens when a subscription expires?
After expiry, creation of new items and template-based actions may be restricted for affected modules. Existing records remain available according to your access policy and account permissions.
8) Do users need to sign in before subscribing?
Yes. Users must log in (or register) before subscribing so the subscription is correctly linked to the organization account.
9) How does ProcuraXBD improve transparency and accountability?
ProcuraXBD provides structured workflow stages, status tracking, role-based actions, and report visibility, helping teams maintain process clarity and operational accountability.
10) Can we manage all vendor information in one place?
Yes. The Vendor Portal centralizes supplier details and participation history, helping teams improve sourcing, follow-up, and communication.
11) Is there an audit trail for procurement activities?
Yes. ProcuraXBD maintains traceable workflow records so teams can review activity history and support audit/compliance needs.
12) Can our workflow or data fields be customized?
Yes. ProcuraXBD supports configurable structures such as templates and process-aligned fields so organizations can adapt workflows to internal procurement practices.
13) Can organization ownership be transferred?
Yes. ProcuraXBD supports ownership transfer so administrative control can be moved to another authorized account when leadership or responsibility changes.
14) What happens to data after ownership transfer?
Organization data remains under the same workspace. Records, users, roles, subscriptions, and history stay intact while primary ownership is reassigned.
15) What support is available?
ProcuraXBD is supported by JTECH Solutions for onboarding and operational assistance. For support inquiries, contact info@procuraxbd.com.
16) Can we pay with local and international cards?
Yes. ProcuraXBD supports card-based annual subscription payments through the integrated payment gateway, including local and international card options where supported by the gateway.
17) Are there any additional payment gateway charges?
Payment gateways may apply transaction fees based on payment method and gateway terms. The final payable amount is shown during checkout.